Your Questions, Answered Honestly
Everything You Want to Know Before You Book
Most people have the same handful of questions before they hand a cleaning company a key to their home. Here are honest answers, grouped so you can jump to what matters to you.
Pricing and Value
What it costs, why, and what is included before anyone sets foot in your home.
Why does Sandia cost more than other cleaning services?
We are usually the most expensive option in Albuquerque, and we are comfortable with that. The price reflects what actually goes into your home: a vetted three-person team paid the highest living wage in New Mexico, premium eco-friendly products, and a complete deep clean every single visit.
- Every clean includes baseboards, blinds, beds, and full surfaces. No upcharge tiers, no skipped items.
- Paying our people well is how we keep the same team coming back to your home year after year.
How does the quote process work, and why no instant online price?
We give you a real price by actually talking about your home. After a short form, we call you, walk through your space, layout, and pets, and give you a number you can trust. Instant auto-quotes are almost always wrong, and we have watched too many people get surprised on cleaning day.
- We price the whole home, not a guessed square footage, so the number holds.
- The call is short and low-pressure. We just want to understand your home before we name a price.
Is everything included, or are there add-on fees?
Everything is included. We do not run a light tier and a deep tier with the real work hidden behind an upgrade. Baseboards, blinds, beds, trash, and full surfaces are part of every visit, every time.
- No surprise add-ons and no day-of price changes. The quote is the price.
- What the next company calls a deep-clean upcharge is simply how we clean.
Do you require a contract?
No contracts, ever. You can start, pause, or stop your service anytime. We would rather keep your business because the work earns it than because paperwork traps you.
- Recurring customers stay for years, and they stay by choice.
- Pause for travel or a slow stretch and pick right back up when you are ready.
How often should I schedule a cleaning?
Most families land on every other week, but it really depends on your home, your pets, and your life. We will talk it through on the quote call and help you pick a rhythm that fits, then adjust it anytime as things change.
- Weekly, every other week, or monthly, whatever actually fits your home.
- You are never locked in. Change the cadence whenever you need to.
Do you offer one-time cleans, or only recurring?
Both. You can book a single deep clean with no commitment, and it is the exact same full clean our recurring families get. Plenty of people start with one and decide to keep us.
- A one-time clean is the same complete deep clean, never a lighter trial version.
- No obligation to continue. Book once and see for yourself.
Still have a question? Give us a call. We are here and happy to talk through it.
(505) 404-3071Your Team and Who Is in Your Home
Who shows up, how we hire them, and why it is the same faces every time.
Will I get the same team every visit?
Yes, and we believe it is one of the most important things we do. On recurring service we assign the same three-person team to your home, so they learn your floors, your pets, and how you like things done. That familiarity is what turns a clean that is fine into one that genuinely feels like yours.
- The same three people return each visit, so nothing has to be re-explained.
- You always know exactly who is walking through your door.
How do you hire and vet your cleaners?
Every team member is background checked and reference verified before they ever enter a client home, then trained on our full system before their first solo visit. We are licensed, bonded, and insured, so handing us a key never means taking on risk.
- Background checks and reference verification before anyone is hired.
- Licensed, bonded, and insured on every single visit.
How are you able to keep the same team for so long?
We pay the highest living wage in New Mexico and built a culture people want to stay in. A lot of companies cannot keep their cleaners, so you meet someone new every visit. We keep ours, and that retention is the whole reason the same-team promise is one we can actually make.
- Living wages and a strong culture mean our people stay for years.
- Retention is not a perk. It is what makes consistent cleaning possible.
Do I need to be home during the cleaning?
Whatever you are comfortable with. Many recurring clients give us secure access and are at work while we clean. Others prefer to be home the first visit and hands-off after that. Because it is the same vetted team each time, most people relax into being away once they know the crew.
- Be home or not, it is entirely your call.
- The same trusted faces each visit make it easy to step out.
What about my pets?
Pets are part of your family, so they are part of the plan. Our team learns where your animals are comfortable and works around them, and our eco-friendly products mean nothing harsh is left on the floors they walk across. We never charge a pet surcharge.
- We work around your animals, not against them, and never add a pet fee.
- Green products mean nothing harmful is left where your pets live.
Can I leave special instructions for my team?
Absolutely, and because it is the same crew each time, you usually only have to say it once. They remember the room you want extra attention, the surface that scratches, the way you like the beds. The longer they clean for you, the less you have to manage.
- Tell us once. The same team carries it forward every visit.
- Your preferences become part of how your home gets cleaned.
Still have a question? We are happy to talk through it before you commit to anything.
Claim Your Weekend
Still have questions? Let's talk.
We would love to learn about your home and give you a real number you can trust. Fill out the short form and we will call you back.
(505) 404-3071 Claim Your WeekendLocal Roots and Our Guarantee
Who we are, where we clean, and how we stand behind the work.
We are genuinely local. Sandia Green Clean was started right here in Albuquerque in the summer of 2017 by two friends and neighbors, Brandon Condrey and Brandon Schoen, who met at a local park with their kids. They still run it, and we named the company for the mountains we live beneath.
- Founded in Albuquerque in 2017 by two local dads, and still owner-run today.
- Best of the City eight years straight, 2018 through 2025, from Albuquerque The Magazine.
We cover the full Albuquerque metro and the surrounding communities, including Rio Rancho, Corrales, Bernalillo, Placitas, Santa Fe, and out to Los Alamos and Las Cruces for select clients. If you have seen our New Mexico-colored cars around, we are probably already on your street.
- Albuquerque, Rio Rancho, Santa Fe, and the communities in between.
- Not sure if we reach you? Fill out the short form and we will confirm on the call.
Just tell us and we come back and re-clean whatever is off until it is right. We would rather fix it in person than leave you anything less than happy, and because the team that cleaned your home is the same team that knows what they promised, there is no call center in another state to argue with. The accountability lives right here in Albuquerque.
- Let us know within a day and we send the team back at no charge.
- We keep working until it is right. We stand behind every visit.
Fill out the short form and we will call you to talk through your home and give you a real quote. From there you pick a day that works, and your three-person team takes it from there. Most new clients are booked within a few days of that first call.
- A quick form, a short call, and a price you can trust.
- Most new clients are on the calendar within a few days.
We keep it simple and sort out the details on your quote call so there are no surprises. There is nothing to pre-pay to get a quote, and the number we give you is the number you pay.
- No payment required to get your quote.
- The quoted price is the price, with nothing added on the day.
The same trusted team in your home every visit, a complete deep clean with eco-friendly products every time, and a local company that comes back to make it right if anything is ever off. That combination is rare, and it is the whole reason families stay with us for years.
- Same team, complete clean, genuinely local, and we stand behind it.
- Over 909 five-star reviews from real New Mexico families say the rest.
Every Clean We Do Works the Same Way
Three services, one standard. Here is what each one actually looks like.
Recurring Home Cleaning
Same team. Every time.
Recurring Home Cleaning
When you set up recurring service with us, we assign a specific three-person team to your home. They learn your floors, your pets, the way you like your beds made. That familiarity is what makes a clean feel genuinely yours rather than just adequate. Every visit is a full deep clean, baseboards and blinds included, with no upcharge tiers hiding the real work.
- Same vetted crew returns every visit, the same familiar faces each time
- Baseboards, blinds, beds, and trash on every single clean
- Color-coded microfiber system keeps kitchen and bathroom cloths completely separate
Move-In and Move-Out Cleaning
Fresh start, properly done.
Move-In and Move-Out Cleaning
A move clean is usually a one-time job for a home you have never cleaned for us, and we do not treat it as a lesser job because of that. The same coordinated three-person team shows up with the same eco-friendly green products, the same color-coded microfiber system, and the same complete deep-clean checklist we bring to homes we have served for years. This is the job where corners get cut by everyone else. We refuse to cut them.
- Full deep clean of every surface, including inside appliances and cabinets
- Eco-friendly products with no harsh chemicals, no off-gassing
- Backed by a team that stands behind the work, we come back and make it right
One-Time and Special Occasion Cleaning
No contract. Full clean.
One-Time and Special Occasion Cleaning
Honestly, the one-time clean is our audition, and we know it. So we do not send a lighter version of ourselves. The same three-person team that serves our recurring Albuquerque families walks through your door with the same systems and the same standards. We have earned Best of the City eight years straight, from 2018 through 2025, with more than 909 five-star reviews, and none of that came from half-effort one-offs.
- Complete deep clean with no shortcuts or skipped surfaces
- In and out in roughly two hours with a coordinated three-person team
- No contracts, no pressure, and we make it right if anything is ever off
Ready to stop thinking about cleaning?
You came here with questions. We hope we answered them honestly. The next step is simple: tell us about your home, and we will call you to talk through it and give you a real number you can trust. No instant auto-quote that gets walked back on cleaning day.
- Same three-person team every visit, so your home is always in familiar hands.
- Every clean is a deep clean. No upcharges, no skipped details, no surprises.
- We stand behind every clean. If anything is off, we come back and make it right.
Your same team, every visit.
Best of the City, 8 years straight.