How to Prepare for Your First Clean

Life is busy — so we make sure your clean day is never a surprise. Here's what to expect leading up to your appointment:

You don't need a spotless home — just help us help you. The more cleared your surfaces are, the deeper we can clean. Here's all it takes:

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  Dishes Put dishes away or load them in the dishwasher. We'll wipe the sink and clean the counters once they're clear.
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  Clear the Surfaces Tuck away laundry, mail, papers, and clutter from counters and tables. The more open space we have, the better your clean will be.
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  Beds & Linens Leave fresh linens folded at the foot of the bed, or let us know where they're stored. No fresh linens left out? No problem — we'll remake the beds with what's already on them.
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  Trash & Recycling We empty bagged trash from lined indoor bins, reline them, and take the bags to your outdoor bin. We don't remove bulk trash, debris, or piles of boxes. Recycling should be broken down and bagged.

You absolutely do not need to be home for your clean — that's the whole point! Just provide one of the following so our team can get in:

We're a pet-friendly team and love meeting the four-legged members of your family. For the smoothest clean possible, please keep dogs kenneled or outside during your appointment.

We're specialists, not generalists — and that's exactly what makes us the best. Here's a clear picture of what's included in your clean:

Key requirements for this service

How to Prepare

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  Empty All Cabinets, Drawers & Appliances Everything must be cleared out before we arrive — this is what allows us to do a true deep clean on every surface inside and out.
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  Remove All Personal Items & Clutter Dishes, laundry, personal items — all of it needs to be gone before your team arrives. The more cleared the space, the better the clean.
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  Confirm Power & Water Are Active Running water and working electricity are required for our team to complete the clean. Please verify both are on the day before your appointment.
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  Trash & Recycling We empty bagged trash from lined indoor bins and bring it to your outdoor bin. We do not remove bulk trash, piles of boxes, or debris. Recycling must be broken down.
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  Home Access Provide a key, door code, or garage code — or have someone available to let us in. You do not need to be present for the entire clean.
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  Pets Dogs should be kenneled or placed outside during the appointment. Call or text us at (505) 404-3071 if you have special pet instructions.

What's Included

We're a small, locally owned business — and every appointment on our schedule matters. When a clean is cancelled or missed, it leaves a gap that's hard to fill on short notice. We appreciate your understanding of these simple policies, and we promise they're fair.