FAQ

We offer green residential cleaning, deep cleaning, recurring services, move-in and move-out cleanings, and Airbnb turnovers using non-toxic, eco-friendly products safe for families and pets.

Sandia Green Clean was founded by two friends and neighbors back in 2017. Since then, it has won multiple awards and been featured in dozens of publications because of the work it does and how it serves its employees and customers.

• Professionally training each of our background-checked employees
• Paying the highest living wage salary and bonuses to any cleaners in the state
• Creating teams that stay together so you know who’s coming to your door
• Ensuring that our systems are used daily so that you receive consistent, high-quality cleans every single time.

Too many cleaning companies and professional home cleaners use products that are filled with potentially harmful chemicals. These ingredients can cause a variety of problems for the people and animals in your home, as well as our environment. That’s why Sandia Green Clean is committed to using only green, non-toxic products that are effective and safe. As an added bonus, our main cleaning product is also an approved virucide, which means it can safely eliminate and destroy active viruses in your home.

The easiest way to get in touch with someone from our team is to call our office directly during office hours at 505-404-3071. You can also shoot us an email anytime at support@sandiagreenclean.com.

We’re big believers in the value of time at Sandia Green Clean. After all, time is one of the few things in life you can never get more of. One of the biggest reasons we love the work we do at Sandia Green Clean is because we get to help other families and neighbors reclaim their time. Instead of spending your spare time cleaning your home, you can #claimyourweekend (and all of your other free time) by choosing what you want to do. We live in such a beautiful state, why not get out there and enjoy it even more?

Green cleaning reduces airborne chemicals and residues left by traditional cleaners, helping improve indoor air quality and creating a healthier environment for allergy sufferers, children, and pets.

Yes, our eco-friendly products are professionally formulated to cut grease, remove buildup, and sanitize surfaces while remaining safe, effective, and free from harsh chemical fumes.

Most busy households choose bi-weekly or monthly cleanings, which maintain cleanliness, reduce buildup, and save time while keeping homes consistently fresh without the need for frequent deep cleans.

High-touch and high-use areas like kitchens, bathrooms, floors, surfaces, and commonly used rooms receive focused attention to ensure a thorough, detailed, and consistent clean every visit.

Pricing is based on home size, cleaning type, frequency, and condition. We provide transparent estimates upfront so customers know exactly what to expect with no hidden fees.

Absolutely. Customers can request priority areas such as pet hair removal, baseboards, appliances, or problem spots, allowing us to tailor each cleaning to your home’s specific needs.

Our cleaning teams receive structured training, detailed checklists, and ongoing feedback to ensure consistent quality, attention to detail, and a professional experience with every visit.

Yes, you can easily request quotes, book services, and manage appointments online, making scheduling fast, convenient, and accessible anytime without needing to make a phone call.

We offer limited short-notice and same-week availability depending on schedule openings. Contact us as soon as possible, and we’ll do our best to accommodate urgent cleaning needs.

We prioritize reliability, respectful service, consistent results, and eco-friendly practices, backed by responsive communication and a satisfaction-focused approach that keeps customers coming back.

We use professional-grade, well-maintained equipment paired with eco-friendly solutions designed to clean effectively while minimizing environmental impact and protecting your home’s surfaces.

Deep cleaning time varies by home size and condition, but most average-sized homes take several hours to ensure detailed attention to buildup, neglected areas, and hard-to-reach spaces.

Our teams follow detailed checklists and internal quality standards to ensure all agreed-upon tasks are completed thoroughly and consistently before the cleaning is considered finished.

Yes, we specialize in detailed kitchen and bathroom cleaning, focusing on sinks, counters, appliances, fixtures, and floors to ensure these high-use areas are clean and sanitary.

Our services are fully customizable for apartments and townhomes, with flexible plans designed to match space size, layout, lifestyle needs, and preferred cleaning frequency.

In addition to Albuquerque, we serve surrounding New Mexico communities, including Santa Fe, Los Alamos, and Las Cruces, with reliable residential and short-term rental cleaning services.

We recommend tidying personal items, securing pets, and communicating any priority areas ahead of time so our team can focus on delivering the most effective clean possible.

If something is missed, we encourage customers to contact us promptly so we can address concerns quickly and ensure the cleaning meets our quality standards.